Cookie Policy
How we use cookies on heronstays.co.uk, and how you can accept, reject or change your choices at any time.
Last updated: 12 August 2026
What cookies are
Cookies are small text files placed on your device when you visit a website. They allow the site to function properly, remember your choices, and — where you agree — help us understand how the site is used. We also use similar technologies such as local storage, and we treat them in the same way as cookies in this policy.
Your choices
When you first visit our website you'll see a banner asking whether you accept or reject non-essential cookies. Nothing beyond strictly necessary cookies is used unless you agree to it, and rejecting is just as easy as accepting.
You can change or withdraw your choice whenever you like using the link in the footer of every page, or the button below. Your preference is remembered for 12 months, after which we'll ask again.
The cookies we use
Strictly necessary
Keep the website working: page navigation, security, form submission and remembering the cookie choice you make on this banner.
Consent: Always active — these cannot be switched off.
Duration: Session, or up to 12 months for your stored cookie choice.
Analytics and performance
Help us understand how visitors find and use the site so we can improve pages, content and booking journeys. Data is used in aggregate.
Consent: Off by default. Only set if you turn them on.
Duration: Typically up to 24 months.
Marketing
Measure the performance of our campaigns and, where relevant, personalise the offers or adverts you may see on other websites.
Consent: Off by default. Only set if you turn them on.
Duration: Typically up to 12 months.
At present this website only sets strictly necessary cookies. The analytics and marketing categories are in place so that, if we introduce those tools in future, they will only ever run with your consent.
Third-party content
Some pages embed content from other providers — for example the map on our contact page, or our booking system. Those providers may set their own cookies when the content loads. We recommend reviewing their own cookie and privacy notices for details of how they use them.
Managing cookies in your browser
Most browsers also let you:
- see what cookies are stored and delete them individually
- block third-party cookies
- block cookies from particular sites
- block all cookies from being set
- delete all cookies when you close your browser
Blocking all cookies may mean parts of this website, and many others, no longer work as expected.
Changes to this policy
We may update this policy from time to time to reflect changes to the cookies we use or to legal requirements. If the categories change materially, we'll ask for your consent again.
Contact us
If you have any questions about our use of cookies, or about how we handle your personal information, please get in touch:
hello@heronstays.co.uk
+44 01225 688 600
Heron Stays, 4 Queen St, Bath, BA1 1HE
You can also read our Privacy Policy.
Period Charm, Boutique Comfort
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